Best Western Inverness Palace Hotel & Spa

8 Ness Walk, Inverness, United Kingdom, IV3 5NG  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Inverness Palace Hotel & Spa

Internet

Paid internet access

Parking

Valet parking

Luggage storage

Luggage storage

Locker room

24-hour

Late check-in

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Cafe

Snack bar

Coffee shop

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Spa and relaxation

Pedicure

Manicure

Jacuzzi

Facial

Waxing

Reflex massage

Beauty treatment

Steam room

Solarium

Treatment room

Overview

Situated near a museum, a cathedral and a gallery, the 3-star Best Western Inverness Palace Hotel & Spa is a good place for a stay offering an indoor swimming pool, a steam room and an outdoor swimming pool. Since 1890, it has been hosting guests in the center of Inverness.

The hotel is about 250 meters from River Ness, Chanonry Point and St. Andrews Cathedral. The venue is 1 km away from the city center.

Raigmore Hospital is 2.1 km from the hotel and Nessieland Castle Monster Centre is about 21.4 km away.

5 minutes' walk to Inverness Railway train station. Best Western Inverness Palace Hotel & Spa is located within 15 km from Inverness airport.

Rooms

Best Western Inverness Palace Hotel & Spa offers 88 cozy rooms with a stunning view of the castle. Guests will enjoy a view of the River Ness from their rooms. The guestrooms feature en suite bathrooms with a shower, free toiletries and a hairdryer along with an electric kettle and coffee/tea makers as well as simple furniture.

Eat & Drink

In the morning a cold buffet breakfast is served at the restaurant. The informal restaurant serves light European meals. Coffee and afternoon tea are offered in the café bar. Guests can dine at Urquhart's Restaurant and The Kitchen Brasserie located within 5 minutes' walk away.

You can start your day with a buffet breakfast, which costs GBP 9.95 per person per night. 

Services

The excellent hotel features dry cleaning, 24-hour room service and ironing service.

Relax

The property offers beauty therapy, reflex massage and Turkish bath for guests who seek relaxation. On-site amenities for fitness include a gym and fitness classes.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2012.  Number of floors:   4.  Number of rooms:   88.

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Facilities

General

  • Non-smoking property
  • Paid internet access
  • Paid parking
  • Free safe at reception
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • Pets allowed (limited amount or weight)
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Luggage storage
  • Locker room
  • Elevator
  • Barber shop
  • Beauty salon
  • Coffee shop
  • Fireplace
  • Lobby

Sports & Fitness

  • Fitness center

Services

  • Valet parking
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • In-room breakfast
  • A la carte restaurant
  • Cafe
  • Snack bar
  • Bar/ Lounge area

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Board games
  • DVDs/ Videos for children
  • Children's menu

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Television in lobby
  • Spa & wellness center
  • Solarium
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Facial
  • Treatment room
  • Beauty treatment
  • Reflex massage

Room view

  • River view

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Central heating
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bath/ Shower
  • Hair dryer
  • Towels
  • Room toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Data ports
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 12 may stay free of charge when using existing bedding. 

How to reach hotel

hotel Best Western Inverness Palace Hotel & Spa Inverness location
Show big map »

Hotel Address:

8 Ness Walk, Inverness, United Kingdom, IV3 5NG

Get directions
City Center
  • Inverness
    1000 ft
Airports
Train Stations
  • Inverness Railway Station
    2000 ft
  • Bus stop
    700 ft
Restaurants
  • Urquhart's Restaurant (cuisine: Scottish)
    300 ft
  • Riva (cuisine: Italian)
    400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    4
  • Number of rooms:
    88

Hotel Awards

UKHOTEL AWARDSRecommendedInvernessBest Western Inverness Palace Hotel & Spa

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Kingdom

Use Badge

Rooms and availability

Best Western Inverness Palace Hotel & Spa photos Exterior Hotel information
Small Double Room
Bed type: Double bed
Size: 120 sq. feet
Check Prices
  • Shower
— Less information+ More information

[NON-REFUNDABLE]-1 Double Bed( Non-Smoking, Small Room, Cozy Room)

Room facilities
    Best Western Inverness Palace Hotel & Spa photos Room
    Standard Twin Room
    Bed type: Twin beds or Double bed or 2 Single beds
    Size: 345 sq. feet
    Check Prices
    • Shower
    — Less information+ More information

    Standard|Standard Twin - Breakfast included

    Room facilities
      Best Western Inverness Palace Hotel & Spa photos Exterior Hotel information
      Family Twin Room
      Bed type: Double beds
      Size: 305 sq. feet
      Check Prices
      • Shower
      — Less information+ More information

      Standard|Family Room, 2 Double Beds, Non Smoking

      Room facilities
        Best Western Inverness Palace Hotel & Spa photos Room
        Comfort Double Room
        Bed type: Double bed or 2 Single beds
        Check Prices
        — Less information+ More information

        Standard|Comfort Room, 1 Double Bed, Non Smoking

        Room facilities
          Best Western Inverness Palace Hotel & Spa photos Room
          Executive Twin Room
          Bed type: 2 Single beds or Double bed
          Check Prices
          — Less information+ More information

          2 Single Beds( Executive, View, Free High Speed Internet, Music Device, Non-Smoking)

          Room facilities

            How to reach hotel

            hotel Best Western Inverness Palace Hotel & Spa Inverness location
            Show big map »

            Hotel Address:

            8 Ness Walk, Inverness, United Kingdom, IV3 5NG

            Get directions
            City Center
            • Inverness
              1000 ft
            Airports
            Train Stations
            • Inverness Railway Station
              2000 ft
            • Bus stop
              700 ft
            Restaurants
            • Urquhart's Restaurant (cuisine: Scottish)
              300 ft
            • Riva (cuisine: Italian)
              400 ft
            Hotel information
            • Check-in:
              from  3 pm
            • Check-out:
              until  12 pm
            • Year renovated:
              2012
            • Number of floors:
              4
            • Number of rooms:
              88

            Hotel Awards

            UKHOTEL AWARDSRecommendedInvernessBest Western Inverness Palace Hotel & Spa

            According to guest reviews, the hotel has been rated as
            Best Spa Hotels in United Kingdom

            Use Badge

            Best Western Inverness Palace Hotel & Spa Location

            Legend
            • Current hotel
            • Hotels nearby
            • Other hotels
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            Route Planner
            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

            What's nearby

            Tourist attractions

            • Scotish Flair - 1000 ft
            • Frame Shop - 1400 ft
            • Welch - 2000 ft
            • Moray Firth Dolphin Cruises - 3000 ft

            Popular areas

            • City Center - 700 ft

            Places of interest

            • Rileys Club - 700 ft
            • Inverness Caledonian Thistle Social Club - 1000 ft
            • RNI Community Hospital - 2000 ft
            • Raigmore Hospital - 1.3 mi
            • University of the Highlands and Islands, Inverness - 1.7 mi

            Train stations

            Convention centers

            • The Spectrum Centre - 1700 ft

            Shopping areas

            • Inverness Museum & Art Gallery - 400 ft

            Amusement

            • Nessie's Adventure Land - 700 ft
            • Inverness Bowling Club - 1700 ft
            • Carlton Clubs plc - 3700 ft
            • Roller Bowl - 1.4 mi
            • Vue Cinemas - 1.9 mi

            Monuments and Landmarks

            • Caledonian Canal - 4300 ft

            Parks

            • Astroturf (All weather pitch) - 5000 ft
            • Caledonian Thistle - 1.4 mi

            Arboretum, Green spaces, Zoos

            • Black Isle wildlife park - 3.0 mi

            Theaters

            • Eden Court Theatre - 1000 ft
            • La Scala Entertainment - 1400 ft

            Local attractions

            • Fort George/Queen's Own Highlanders Regimental Museum - 1.0 mi
              Moray Firth, Ardersier
            • Floral Hall - 1.7 mi
              Bught Lane, Inverness
            • Highland Aviation Museum - 7.5 mi
              9 Dalcross Industrial Estate, Inverness
            • Titanic Museum - 1.0 mi
              16 Clachnaharry Road, Inverness
            • Wildwoodz Paintball and Lasertag Park - 5.7 mi
              A832, Munlochy

            Near the hotel

            • River Ness - 800 ft
              InvernessScotland
            • St. Andrews Cathedral - 800 ft
              15 Ardross St, Inverness
            • Inverness Museum and Art Gallery - 600 ft
              Castle Wynd, Inverness
            • Chanonry Point - 1000 ft
              Chanonry Ness, Fortrose

            Restaurants nearby

            • Urquhart's Restaurant - 300 ft

              Address: 2 Young Street
              Phone: 1463 233373

              75% likes this, based on 191 reviews
              Cuisine: Scottish

            • The Kitchen Brasserie - 500 ft

              Address: 15 Huntly Street
              Phone: 01 463 259119

              72% likes this, based on 598 reviews
              Cuisine: Scottish
              Price Range: USD 29 - USD 49

            • Castle Tavern - 700 ft

              Address: 1 View Place
              Phone: +44(0)1463 718178

              84% likes this, based on 250 reviews

            • Riva - 400 ft

              Address: 4-6 Ness walk
              Phone: 01463 237377

              76% likes this, based on 241 reviews
              Cuisine: Italian

            • Cafe 1 - 700 ft

              Address: 75 Castle Street
              Phone: +44 (0)1463 226200

              81% likes this, based on 332 reviews
              Price Range: USD 59 - USD 60

            Hotel information
            • Check-in:
              from  3 pm
            • Check-out:
              until  12 pm
            • Year renovated:
              2012
            • Number of floors:
              4
            • Number of rooms:
              88

            Hotel Awards

            UKHOTEL AWARDSRecommendedInvernessBest Western Inverness Palace Hotel & Spa

            According to guest reviews, the hotel has been rated as
            Best Spa Hotels in United Kingdom

            Use Badge

            Hotels nearby
            Cities nearby

            Best Western Inverness Palace Hotel & Spa Reviews

            Guest reviews are submitted by our customers after their stay at Best Western Inverness Palace Hotel & Spa

            Average guest rating

            7.6out of 10
            Fabulous
            Based on 107 reviews

            Guest reviews

            • Older travelers
              8.2

              The location was great food and service great and pool was fab.

              Only thing did not like was on 4th floor and lift was broke

            • Group of friends
              7.8

              Jacuzzi

              No fresh fruit at breakfast. (Tinned/dried) This doesn't compare well with other hotels we have used and we do not usually pay as much in other hotels.

            • Group of friends
              5.8

              Insufficient parking, poor dining area and bar facilities. Expensive for the quality of hotel room

            • Older travelers
              8.2

              very nice pool area - can enjoy a good swim as pool is of a reasonable size - also the river facing bedrooms have a lovely view

              breakfast was average at best - also hotel has large coach parties staying , so choose your breakfast time to avoid the crush - bar area not very inviting as bright lights & cheap canteen style furniture

            • Group of friends
              10.0

              The spa facility was much appreciated with helpful staff.

            • Family with children
              6.6

              Staff are basically slack and disorganized, we went to the hotel next door for service.

            • Older travelers
              8.2

              The staff were very freindly espesially the night porter a credit to any organisation. Nothing was any bother to this man

              The central location was excellent never needed to use my car the whole stay a real benifit

            • Couple
              8.8

              We really enjoyed our stay at the Western Palace from the moment we checked in. Found the rooms very spacious and comfortable. The facilities within the hotel are great also for unwinding and relaxing. Really enjoyed the pool/spa area. Would definitely return to the hotel for a stay in the future.

              Our only concern was the creaky floors above our room which meant that you could hear every movement of the people above us. We brought this to the attention of the reception staff who advised that we could request the top floor on any future visits to prevent this. I would say the rooms are not very sound proof when it comes to people above us and the outside corridor noise.

            • Single
              10.0

              Location, spa centre, excellant room, breakfast, .Although I got parked and staff were very helpfull to accommodate, parking facilities are very limited.

              There was not any points that I disliked.

            • Couple
              8.2

              The two main features of this hotel is the proximity of being right in the city centre. All within walking distance and hotel right on riverside. The second fetaure is the lovely pool, gym, steam room and sauna jacuzzi.

              The car park is situated at the side of the hotel with very limited spaces. You are asked to double park and leave your keys at the leisure centre and when a space becomes available a meber of staff moves your car into one should it become available. Apparently the staff are insured should they damage your car whilst moving but I wasn't so keen so kept my keys.

            • Single
              8.2

              Location was very central.

              The heating does not come on until after 6.30pm which is not so good in cold weather.

            • Group of friends
              9.6

              Great location on the river and great views of the castle. It is less than a five minute walk into the town and transport links

              Room was too warm even though radiator off

            • Older travelers
              8.2

              Situated well for Eden Court Theatre, welcoming with a good atmosphere, not too busy but not too quiet. Hotel pool was lovely, very relaxing. Breakfast good, ate in brasserie at night which was average.

            • Older travelers
              8.8

              Excellent view from room overlooking river Ness & castle, good location for shopping, walks along river & to canal and also for motoring down Loch Ness & up north to the Black Isle etc.

              No complaints, hotel service & food excellent.

            • Older travelers
              10.0

              Great hotel in a great location alongside the river and so near the shops, theatre and good restaurants. Beautiful bedroom and elegant public rooms. Great swimming pool and sauna/turkish rooms as well as a well equiped gym for relaxing and winding down after our long walks and day out.

              Nothing. Everything was perfect.

            How to reach hotel

            hotel Best Western Inverness Palace Hotel & Spa Inverness location
            Show big map »

            Hotel Address:

            8 Ness Walk, Inverness, United Kingdom, IV3 5NG

            Get directions
            City Center
            • Inverness
              1000 ft
            Airports
            Train Stations
            • Inverness Railway Station
              2000 ft
            • Bus stop
              700 ft
            Restaurants
            • Urquhart's Restaurant (cuisine: Scottish)
              300 ft
            • Riva (cuisine: Italian)
              400 ft
            Hotel information
            • Check-in:
              from  3 pm
            • Check-out:
              until  12 pm
            • Year renovated:
              2012
            • Number of floors:
              4
            • Number of rooms:
              88

            Hotel Awards

            UKHOTEL AWARDSRecommendedInvernessBest Western Inverness Palace Hotel & Spa

            According to guest reviews, the hotel has been rated as
            Best Spa Hotels in United Kingdom

            Use Badge