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Best Western Inverness Palace Hotel & Spa

8 Ness Walk, Inverness, United Kingdom, IV3 5NG  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Inverness Palace Hotel & Spa

Wi-Fi
Parking

Paid parking

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Cafe

Snack bar

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Spa and relaxation

Jacuzzi

Massage

Solarium

Spa & wellness centre

Overview

The 3-star Best Western Inverness Palace Hotel & Spa provides a stunning view over the River Ness. Best Western Inverness Palace Hotel & Spa has been welcoming guests to its contemporary rooms since 1890.

Nestled in the heart of Inverness and a 5-minute walk from Inverness Railway train station. Guests will find Inverness city center within a 10-minute walk from the property.

Loch Ness is 27 km from the hotel and Urquhart Castle is 22 km away.

The hotel's perfect location offers to get to Inverness airport in 20 minutes by car.

Rooms

Rooms of Best Western Inverness Palace Hotel & Spa are appointed with central heating, LCD flat-screen TV, cable television, a wardrobe and high ceiling. The rooms have a view over the lake. Guests can make use of a shower, a hairdryer and complimentary toiletries.

Eat & Drink

The restaurant serves European dishes. The hotel invites guests to the Main Sovereign bar to relax with a drink. Guests can dine at the brasserie Urquhart's Restaurant located 100 meters away.

You can start your day with a buffet breakfast, which costs GBP 9.95 per person per night. 

Services

The property offers computers, a business center and a conference room to meet the needs of business travelers.

Relax

Leisure facilities, such as a leisure club and an indoor swimming pool, are provided on site. Fitness classes and a gym are among the on-site facilities.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2012.  Number of floors:   4.  Number of rooms:   88.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • Paid parking
  • Free safe at reception
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Luggage storage
  • Lift
  • Barber shop
  • Beauty salon
  • Lobby
  • Mobile phone network

Sports & Fitness

  • Fitness centre

Services

  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • In-room breakfast
  • A la carte restaurant
  • Cafe
  • Snack bar
  • Bar/ Lounge area

Meeting facilities

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cots
  • Babysitting/Child services
  • Board games
  • DVDs/ Videos for children
  • Children's menu

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • City view
  • Lake view
  • River view

Room facilities

  • Air conditioning
  • Central heating
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bath/ Shower
  • Hair dryer

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Data ports
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

There are no extra beds provided in a room. 

Pets

Pets are allowed on request.

How to reach hotel

hotel Best Western Inverness Palace Hotel & Spa Inverness location
Show big map »

Hotel Address:

8 Ness Walk, Inverness, United Kingdom, IV3 5NG

Get directions
City Centre
  • Inverness
    1000 ft
Airports
Train Stations
  • Inverness Railway Station
    2000 ft
  • Bus stop
    700 ft
Restaurants
  • Urquhart's Restaurant (cuisine: Scottish)
    300 ft
  • Riva (cuisine: Italian)
    300 ft
Parks
  • River Ness
    200 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    4
  • Number of rooms:
    88

Hotel Awards

UKHOTEL AWARDSRecommendedInvernessBest Western Inverness Palace Hotel & Spa

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Kingdom

Use Badge

Rooms and availability

Best Western Inverness Palace Hotel & Spa photos Room
Small Double Room
  • Room size:

    120 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • + More
  • General:Free internet access
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Telephone
  • Upper floors accessible by stairs only
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Riverside Double Room
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Riverside Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Best Western Inverness Palace Hotel & Spa photos Room
Classic Twin Room
River view
  • Room size:

    250 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Double bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Balcony
    • Air conditioning
    • + More
  • General:Free internet access
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Connecting room
  • Telephone
  • Upper floors accessible by lift
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Kitchenette
  • Media:Flat-screen TV
  • Wake up service
  • Computer hookup
  • Radio
Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
Room Description:

Twin room sole use

Best Western Inverness Palace Hotel & Spa photos Room
Standard Single Room
  • Room size:

    185 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • + More
  • General:Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Connecting room
  • Telephone
  • Upper floors accessible by lift
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Classic Single rooms have 1 Single bed and an ensuite bathroom with bath and shower. Facilities include direct dial telephone, FREE WIFI, satellite television, desk, radio, trouser press, hairdryer and tea and coffee making facilities. Maximum occupancy 1.

Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Best Western Inverness Palace Hotel & Spa photos Room
Family Room
  • Room size:

    305 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • + More
  • General:Free internet access
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Telephone
  • Upper floors accessible by lift
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Radio
Family Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Triple room with child extra bed

Superior Twin Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds, 1 Double bed

  • Check Prices
Superior Triple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Deluxe Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Deluxe King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Comfort Twin Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds, 1 Double bed

  • Check Prices
Room Description:

Standard|Comfort Room, 2 Single Beds, Non Smoking

Executive Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:Free internet access
  • Work desk
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Dining:Coffee/tea maker
  • Media:Radio
Room Description:

[NON-REFUNDABLE]-1 Double Bed( Executive, View, Free High Speed Internet, Music Device, Non-Smoking)

Economy Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

DOUBLE ECONOMY. ROOM ONLY. Non refundable

Best Western Inverness Palace Hotel & Spa Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Scotish Flair1000 ft
  • Frame Shop1400 ft
  • Welch2000 ft
  • Moray Firth Dolphin Cruises3000 ft

Popular areas

  • City Center700 ft

Places of interest

  • Inverness Castle400 ft
  • Rileys Club700 ft
  • Inverness Caledonian Thistle Social Club1000 ft
  • RNI Community Hospital2000 ft
  • Raigmore Hospital1.3 mi
  • University of the Highlands and Islands, Inverness1.7 mi

Train stations

Convention centers

  • The Spectrum Centre1700 ft

Amusement

  • Nessie's Adventure Land700 ft
  • Inverness Bowling Club1700 ft
  • Carlton Clubs plc3700 ft
  • Roller Bowl1.4 mi
  • Vue Cinemas1.9 mi

Monuments and Landmarks

  • Caledonian Canal4300 ft

Stadiums

  • Caledonian Thistle1.3 mi

Museums

  • Inverness Museum & Art Gallery400 ft

Parks

  • Astroturf (All weather pitch)5000 ft

Arboretum, Green spaces, Zoos

  • Black Isle wildlife park2.9 mi

Theaters

  • Eden Court Theatre1000 ft
  • La Scala Entertainment1400 ft

Local attractions

  • Inverness Botanic Gardens 1.0 mi
    Inverness Botanic Gardens Bught Lane Bught Park
  • Lightstalkers Scotland1.8 mi
    1 Ardbreck Place, Inverness
  • Culloden Battlefield5.0 mi
    Culloden Battlefield Visitor Centre
  • Ship Space 1.1 mi
    16 Clachnaharry Road
  • Black Isle Brewery4.8 mi
    Old Allangrange

Near the hotel

  • River Ness200 ft
    InvernessScotland
  • Whisky Shop 600 ft
    17 Bridge Street
  • Chisholms Highland Dress 800 ft
    47-51 Castle Street
  • Eden Court Theatre1200 ft
    Bishops Road, Inverness
  • Inverness Cathedral 500 ft
    15 Ardross Street
  • Inverness Museum and Art Gallery 700 ft
    Castle Wynd
  • Castle Gallery 800 ft
    43 Castle Street

Restaurants nearby

  • Urquhart's Restaurant300 ft

    Address: 2 Young Street
    Phone: 1463 233373

    75% likes this, based on 191 reviews
    Cuisine: Scottish

  • The Kitchen Brasserie500 ft

    Address: 15 Huntly Street
    Phone: 01 463 259119

    72% likes this, based on 598 reviews
    Cuisine: Scottish
    Price Range: USD 29 - USD 49

  • Cafe 1700 ft

    Address: 75 Castle Street
    Phone: +44 (0)1463 226200

    71% likes this, based on 342 reviews
    Price Range: USD 58 - USD 59

  • Riva300 ft

    Address: 4-6 Ness walk
    Phone: 01463 237377

    76% likes this, based on 241 reviews
    Cuisine: Italian

  • McGonagall's Steakhouse700 ft

    Address: 7 Bridge Street
    Phone: 01463 211111

    81% likes this, based on 192 reviews
    Cuisine: Scottish

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    4
  • Number of rooms:
    88

Hotel Awards

UKHOTEL AWARDSRecommendedInvernessBest Western Inverness Palace Hotel & Spa

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Kingdom

Use Badge

Cities nearby

Best Western Inverness Palace Hotel & Spa Reviews

Guest reviews are submitted by our customers after their stay at Best Western Inverness Palace Hotel & Spa

Average guest rating

8.2out of 10
Fabulous
Based on 491 reviews

Guest reviews

  • Family with children
    8.2

    I liked the staff, very helpful and friendly... Hotel was very nice and clean, staff help was excellent regarding moving to a different room as there was a lot of noise from our room above...,,

    Didn't like that I couldn't get my car parked in your hotel car park, saying that you staff were very helpful and parked it in your other car park... Didn't like the duvet on bed, very russely when u move in the bed... Shower curtain in the bath, not nice...

  • Older travelers
    10.0

    staff friendly, easy acsess to city centre and lovely walks along the ness.

  • Group of friends
    10.0

    Reception and all staff friendly and helpful, rooms excellent condition, food 1st class. Spa area clean, well presented and maintained and overall outstanding . well done to all

  • Group of friends
    9.2

    loved everything about this hotel we even stayed another night and were moved to an upgraded room with a riverside view excellent would not stay at any other hotel in inverness

  • Older travelers
    7.4

    Spa facilities. Room was roomy and quiet.All the staff apart from one young waitress in the restaurant were very friendly and helpful.

  • Couple
    10.0

    Great location great food and excellent facilities

  • Older travelers
    9.6

    Excellent breakfast, good service and nice pool.

    The room above ours had a very squeaky floor and we were woken several times during the night by people walking upstairs.

  • Group of friends
    7.4

    Was absolutely what we needed. Reasonable. Good location. Parking. Good atmosphere

    The beds were old and springs too evident. Likewise the duvets were very lumpy. Def need replenishing! Hot water also very erratic!

  • Single
    9.2

    I like the hotel, staff are friendly and knowledgeable

    beds and pillows are too hard for my own comfort. the car parking is a nightmare

  • Single
    5.4

    On arriving into the hotel in the evening I asked for a Starbucks coffee, I was told it was not available as the machine was being cleaned. I advised I was willing to wait but was told the coffee was not available at any time that evening. Where the residents are refused services for the convenience of the staff, it makes those residents feel that they should take their business elsewhere.

  • Older travelers
    9.2

    The room was very clean and comfortable. The leisure facilities and valet parking service were excellent.

    Can not fault the accommodation at all the restaurant I can. We ate in the hotel and found the service lacking and the meal was not very good. I think they need to learn service skills, my mains was missing the mint sauce and the vegetables were over cooked. No one asked if everything was okay. Drink (vodka& coke when I had ordered a Bacardi & coke) when at the end of the meal and I mentioned it the chap who served us took us over to the bar opened a bottle of Bacardi and told me to smell it, I found this pathetic and intimidating I was totally disgusted it was like he was accusing me of lying there was no apology etc we paid for the meal & drinks thank goodness I kept the reciept because when we checked out the next morning to add insult to injury they where still on how hotel bill!!

  • Family with children
    9.2

    The pool was lovely. The location. Our room was large The staff were helpful If you arrive and there are no parking spaces - pop into reception and they will park the car somewhere else for you.

    We had a twin room - it would have been lovely to have had queen size rather than single beds.

  • Older travelers
    6.2

    Leisure centre well staffed. Leisure centre was clean. Leisure centre provided multiple activities. Private Car Park was available. On the river Ness. Lounge area was beautiful and relaxing.

    -One of the staff members at front desk was not very helpful. She was either not very good at communicating or during our conversations seemed like I was a bother to her. -Alarm clock in room had live wires plugged directly into wall outlet. Very dangerous scenario. -Bathtub seemed clean upon further inspection but initially looked very dirty. It just had a lot of permanent stains and chips in it.

  • Couple
    10.0

    loved the location being so close to the city centre and yet felt out in the country with fabulous views of the mountains, castle and river. Great to have pool and spa on site.

  • Family with children
    10.0

    Beautiful view of the River & the castle out our bay windows... clean and large and comfortable room...great front desk and helpful staff. We had a great visit...wish we'd been able to stay longer! Thankyou!

How to reach hotel

hotel Best Western Inverness Palace Hotel & Spa Inverness location
Show big map »

Hotel Address:

8 Ness Walk, Inverness, United Kingdom, IV3 5NG

Get directions
City Centre
  • Inverness
    1000 ft
Airports
Train Stations
  • Inverness Railway Station
    2000 ft
  • Bus stop
    700 ft
Restaurants
  • Urquhart's Restaurant (cuisine: Scottish)
    300 ft
  • Riva (cuisine: Italian)
    300 ft
Parks
  • River Ness
    200 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    4
  • Number of rooms:
    88

Hotel Awards

UKHOTEL AWARDSRecommendedInvernessBest Western Inverness Palace Hotel & Spa

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Kingdom

Use Badge