Best Western Inverness Palace Hotel & Spa

8 Ness Walk, Inverness, United Kingdom, IV3 5NG  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Inverness Palace Hotel & Spa

Wi-Fi
Parking

On-site parking

Luggage storage

Luggage storage

Locker room

24-hour

Late check-in

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Cafe

Snack bar

Coffee shop

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Spa and relaxation

Pedicure

Manicure

Jacuzzi

Facial

Waxing

Reflex massage

Beauty treatment

Steam room

Solarium

Treatment room

Overview

Located in the center of Inverness, the 3-star Best Western Inverness Palace Hotel & Spa offers cozy rooms. An example of original architecture, this hotel was opened in 1890 and was fully restored in 2012.

The city center is 10 minute walking distance from the hotel. There are bars, a stadium and brasseries in the area.

Loch Ness is located 26.4 km from the property and Urquhart Castle is just about 22.9 km away.

The hotel lies within a 5-minute walk of Inverness Railway train station. Just 15 minutes' drive from Inverness airport.

Rooms

Best Western Inverness Palace Hotel & Spa offers rooms with an elegant interior, cable television, climate control, a wardrobe, central heating and a safe. The guestrooms afford a stunning view of the lake. In-room self-catering facilities include an electric kettle and coffee/tea makers.

Eat & Drink

Breakfast is served in the restaurant each morning. Guests can enjoy light meals of European cuisine at the hotel’s restaurant. The hotel invites guests to the Main Sovereign bar to relax with a drink. Serving an array of dishes, Urquhart's Restaurant and The Kitchen Brasserie are just 100 meters away.

You can start your day with a buffet breakfast, which costs GBP 9.95 per person per night. 

Services

Guests can use car rental services on site.

Relax

Meals, cribs and board games are available for guests with children. A gym and fitness classes are provided on-site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2012.  Number of floors:   4.  Number of rooms:   88.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • On-site parking
  • Free safe at reception
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Luggage storage
  • Locker room
  • Elevator
  • Barber shop
  • Beauty salon
  • Coffee shop
  • Fireplace
  • Lobby

Sports & Fitness

  • Fitness center

Services

  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • In-room breakfast
  • A la carte restaurant
  • Cafe
  • Snack bar
  • Bar/ Lounge area

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Board games
  • DVDs/ Videos for children
  • Children's menu

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Television in lobby
  • Spa & wellness center
  • Solarium
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Facial
  • Treatment room
  • Beauty treatment
  • Reflex massage

Room view

  • Lake view
  • River view

Room facilities

  • Air conditioning
  • Central heating
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bath/ Shower
  • Hair dryer
  • Towels
  • Room toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Data ports
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 12 may stay free of charge when using existing bedding. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Best Western Inverness Palace Hotel & Spa Inverness location
Show big map »

Hotel Address:

8 Ness Walk, Inverness, United Kingdom, IV3 5NG

Get directions
City Center
  • Inverness
    1000 ft
Airports
Train Stations
  • Inverness Railway Station
    2000 ft
  • Bus stop
    700 ft
Restaurants
  • Urquhart's Restaurant (cuisine: Scottish)
    300 ft
  • Riva (cuisine: Italian)
    400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    4
  • Number of rooms:
    88

Hotel Awards

UKHOTEL AWARDSRecommendedInvernessBest Western Inverness Palace Hotel & Spa

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Kingdom

Use Badge

Rooms and availability

Best Western Inverness Palace Hotel & Spa photos Exterior Hotel information
Small Double Room
  • Room size:

    120 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • + More
  • General:Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Upper floors accessible by stairs only
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

[NON-REFUNDABLE]-1 Double Bed( Non-Smoking, Small Room, Cozy Room)

Basic Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Riverside Cottage
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • + More
  • General:Internet access
Room Description:

Classic Double Rooms our lowest priced option, however you enjoy all the comfort you expect. Wake up to this comfortable room with high-speed internet access, your Classic Room at the Glen Mhor Hotel offers a wide range of amenities. Yes they are our lowest priced option, however that doesn’t mean you don’t enjoy all the comfort you expect. Traditionally furnished they offer single, twin and double configuration and are located throughout various floors within the hotel as well as The Riverside, Struan and Cottage buildings. All rooms are non-smoking.

Best Western Inverness Palace Hotel & Spa photos Room
Standard Room
River view
  • Room size:

    250 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Non-smoking
    • + More
  • General:Free internet access
  • Individual air conditioning
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Trouser/pants press
  • Telephone
  • Upper floors accessible by lift
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • Computer hookup
  • Radio
Room Description:

Classic Double room have 1 Double bed and an ensuite bathroom with direct dial telephone, FREE WIFI, satellite television, desk, radio, trouser press, hairdryer and tea and coffee making facilities. The bathroom has a bath with shower over. Maximum occupancy 2.

Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Standard|Twin room sole use

Standard Triple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Suite
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Standard Junior Suite
  • Max occupancy:

    2 persons

  • Check Prices
Best Western Inverness Palace Hotel & Spa photos Exterior Hotel information
Family Room
  • Room size:

    305 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Upper floors accessible by lift
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Standard|Family Room, 2 Double Beds, Non Smoking

Superior Double Room
Lake view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
Superior Triple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Deluxe Double Room
River view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Executive Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • + More
  • General:Free internet access
  • Work desk
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Dining:Coffee/tea maker
  • Media:Wake up service
Room Description:

[NON-REFUNDABLE]-1 Double Bed( Executive, View, Free High Speed Internet, Music Device, Non-Smoking)

Executive Suite
  • Max occupancy:

    2 persons

  • Check Prices
Luxury King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Deluxe King Guest Rooms offer contemporary luxury. Children aged 12 and under are accomodated on fold down beds. Savour the extra space in your Deluxe King Room which offers contemporary luxury; we have introduced our own modern design theme to create real boudoirs of luxury for enjoyment. Enjoy a King bed and a large ensuite with either oversized bath or monsoon shower room and free standing sink. The Deluxe King rooms are individually decorated and occupy great positions within the building. All rooms are non-smoking and kids stay and eat for free.

Best Western Inverness Palace Hotel & Spa Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Tourist attractions

  • Scotish Flair1000 ft
  • Frame Shop1400 ft
  • Welch2000 ft
  • Moray Firth Dolphin Cruises3000 ft

Popular areas

  • City Center700 ft

Places of interest

  • Rileys Club700 ft
  • Inverness Caledonian Thistle Social Club1000 ft
  • RNI Community Hospital2000 ft
  • Raigmore Hospital1.3 mi
  • University of the Highlands and Islands, Inverness1.7 mi

Train stations

  • Inverness Railway Station1700 ft
  • Inverness Railway Station1700 ft

Convention centers

  • The Spectrum Centre1700 ft

Amusement

  • Nessie's Adventure Land700 ft
  • Inverness Bowling Club1700 ft
  • Carlton Clubs plc3700 ft
  • Roller Bowl1.4 mi
  • Vue Cinemas1.9 mi

Monuments and Landmarks

  • Caledonian Canal4300 ft

Stadiums

  • Caledonian Thistle1.4 mi

Museums

  • Inverness Museum & Art Gallery400 ft

Parks

  • Astroturf (All weather pitch)5000 ft

Arboretum, Green spaces, Zoos

  • Black Isle wildlife park3.0 mi

Theaters

  • Eden Court Theatre1000 ft
  • La Scala Entertainment1400 ft

Local attractions

  • Fort George/Queen's Own Highlanders Regimental Museum1.0 mi
    Moray Firth, Ardersier
  • Floral Hall1.7 mi
    Bught Lane, Inverness
  • Highland Aviation Museum7.5 mi
    9 Dalcross Industrial Estate, Inverness
  • Titanic Museum1.0 mi
    16 Clachnaharry Road, Inverness
  • Wildwoodz Paintball and Lasertag Park5.7 mi
    A832, Munlochy

Near the hotel

  • River Ness800 ft
    InvernessScotland
  • St. Andrews Cathedral800 ft
    15 Ardross St, Inverness
  • Inverness Museum and Art Gallery600 ft
    Castle Wynd, Inverness
  • Chanonry Point1000 ft
    Chanonry Ness, Fortrose

Restaurants nearby

  • Urquhart's Restaurant300 ft

    Address: 2 Young Street
    Phone: 1463 233373

    75% likes this, based on 191 reviews
    Cuisine: Scottish

  • The Kitchen Brasserie500 ft

    Address: 15 Huntly Street
    Phone: 01 463 259119

    72% likes this, based on 598 reviews
    Cuisine: Scottish
    Price Range: USD 29 - USD 49

  • Castle Tavern700 ft

    Address: 1 View Place
    Phone: +44(0)1463 718178

    84% likes this, based on 250 reviews

  • Riva400 ft

    Address: 4-6 Ness walk
    Phone: 01463 237377

    76% likes this, based on 241 reviews
    Cuisine: Italian

  • Cafe 1700 ft

    Address: 75 Castle Street
    Phone: +44 (0)1463 226200

    81% likes this, based on 332 reviews
    Price Range: USD 59 - USD 60

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    4
  • Number of rooms:
    88

Hotel Awards

UKHOTEL AWARDSRecommendedInvernessBest Western Inverness Palace Hotel & Spa

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Kingdom

Use Badge

Hotels nearby

Best Western Inverness Palace Hotel & Spa Reviews

Guest reviews are submitted by our customers after their stay at Best Western Inverness Palace Hotel & Spa

Average guest rating

7.6out of 10
Fabulous
Based on 107 reviews

Guest reviews

  • Older travelers
    8.2

    The location was great food and service great and pool was fab.

    Only thing did not like was on 4th floor and lift was broke

  • Group of friends
    7.8

    Jacuzzi

    No fresh fruit at breakfast. (Tinned/dried) This doesn't compare well with other hotels we have used and we do not usually pay as much in other hotels.

  • Group of friends
    5.8

    Insufficient parking, poor dining area and bar facilities. Expensive for the quality of hotel room

  • Older travelers
    8.2

    very nice pool area - can enjoy a good swim as pool is of a reasonable size - also the river facing bedrooms have a lovely view

    breakfast was average at best - also hotel has large coach parties staying , so choose your breakfast time to avoid the crush - bar area not very inviting as bright lights & cheap canteen style furniture

  • Group of friends
    10.0

    The spa facility was much appreciated with helpful staff.

  • Family with children
    6.6

    Staff are basically slack and disorganized, we went to the hotel next door for service.

  • Older travelers
    8.2

    The staff were very freindly espesially the night porter a credit to any organisation. Nothing was any bother to this man

    The central location was excellent never needed to use my car the whole stay a real benifit

  • Couple
    8.8

    We really enjoyed our stay at the Western Palace from the moment we checked in. Found the rooms very spacious and comfortable. The facilities within the hotel are great also for unwinding and relaxing. Really enjoyed the pool/spa area. Would definitely return to the hotel for a stay in the future.

    Our only concern was the creaky floors above our room which meant that you could hear every movement of the people above us. We brought this to the attention of the reception staff who advised that we could request the top floor on any future visits to prevent this. I would say the rooms are not very sound proof when it comes to people above us and the outside corridor noise.

  • Single
    10.0

    Location, spa centre, excellant room, breakfast, .Although I got parked and staff were very helpfull to accommodate, parking facilities are very limited.

    There was not any points that I disliked.

  • Couple
    8.2

    The two main features of this hotel is the proximity of being right in the city centre. All within walking distance and hotel right on riverside. The second fetaure is the lovely pool, gym, steam room and sauna jacuzzi.

    The car park is situated at the side of the hotel with very limited spaces. You are asked to double park and leave your keys at the leisure centre and when a space becomes available a meber of staff moves your car into one should it become available. Apparently the staff are insured should they damage your car whilst moving but I wasn't so keen so kept my keys.

  • Single
    8.2

    Location was very central.

    The heating does not come on until after 6.30pm which is not so good in cold weather.

  • Group of friends
    9.6

    Great location on the river and great views of the castle. It is less than a five minute walk into the town and transport links

    Room was too warm even though radiator off

  • Older travelers
    8.2

    Situated well for Eden Court Theatre, welcoming with a good atmosphere, not too busy but not too quiet. Hotel pool was lovely, very relaxing. Breakfast good, ate in brasserie at night which was average.

  • Older travelers
    8.8

    Excellent view from room overlooking river Ness & castle, good location for shopping, walks along river & to canal and also for motoring down Loch Ness & up north to the Black Isle etc.

    No complaints, hotel service & food excellent.

  • Older travelers
    10.0

    Great hotel in a great location alongside the river and so near the shops, theatre and good restaurants. Beautiful bedroom and elegant public rooms. Great swimming pool and sauna/turkish rooms as well as a well equiped gym for relaxing and winding down after our long walks and day out.

    Nothing. Everything was perfect.

How to reach hotel

hotel Best Western Inverness Palace Hotel & Spa Inverness location
Show big map »

Hotel Address:

8 Ness Walk, Inverness, United Kingdom, IV3 5NG

Get directions
City Center
  • Inverness
    1000 ft
Airports
Train Stations
  • Inverness Railway Station
    2000 ft
  • Bus stop
    700 ft
Restaurants
  • Urquhart's Restaurant (cuisine: Scottish)
    300 ft
  • Riva (cuisine: Italian)
    400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    4
  • Number of rooms:
    88

Hotel Awards

UKHOTEL AWARDSRecommendedInvernessBest Western Inverness Palace Hotel & Spa

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Kingdom

Use Badge